Privacy Policy

Y-HLTH Innovations ("Y-HLTH") is the author and publisher of the internet resource and the mobile application 'Y-HLTH' (together, "Website"). Y-HLTH owns and operates the services provided through the Website.

1. Nature and applicability of Privacy Policy

Please carefully go through these TERMS & CONDITIONS and theprivacy policy available at HERE before you decide to access the Website or avail the services made available on the Website by Y-HLTH. These Terms and the Privacy Policytogether constitute a legal agreement ("Agreement") between you and Y-HLTH in connection with your visit to the Website and your use of the Services (as defined below).

Y-HLTH India is a subsidiary of Meco Communications Limited company from Switzerland. ("Y-HLTH", MecoCommunications Limited ,"Platform", "We", "Our" or "Us") is the owner of and the YHLTHmobile application (the URLs and mobile application together referred to as "Websites" and individuallya "Website"). Y-HLTH is committed to your privacy. This privacy policy ("Privacy Policy") applies to thecollection, use, storage, processing, disclosure and transfer of Your Information (defined below) when you usethe Website and/or the Services. This privacy policy ("Privacy Policy") explains how we collect, use, share,disclose and protect Personal information about the Users of the Services, including the Doctors and hospitals(as defined in the Terms of Use, which can be assessed at our website) the End-Users (as defined in the Termsof Use), and the visitors of Website (jointly and severally referred to as "you" or "Users" in this Privacy Policy).We created this Privacy Policy to demonstrate our commitment to the protection of your privacy and yourpersonal information. Your use of and access to the Services is subject to this Privacy Policy and our Terms ofUse. Any capitalized term used but not defined in this Privacy Policy shall have the meaning attributed to it inour Terms of Use.



  • 1.1. By clicking on the "I accept' button at the end of page containing the Terms of Use or by providingus Your Personal Information or by making any use of the any features provided by the Website, Youhereby consent to the collection, storage, processing, disclosure and transfer of your Information inaccordance with the provisions of this Privacy Policy.
  • 1.2. You acknowledge that You are providing Your Personal Information out of Your free will.
  • 1.3. You have the option not to provide us the Personal Information sought to be collected. You will alsohave an option to withdraw your consent at any point, provided such withdrawal of consent isintimated to us in writing at If You do not provide us Your Personal Informationor if You withdraw the consent at any point in time, We shall have the option not to fulfill thepurposes for which the said Personal Information was sought and we may restrict You from usingthe Website. Your visit to the Website and use of the Services is subject to this Privacy Policy andthe Terms of Use.


  • 2.1. Y-HLTH may update this Privacy Policy at any time, with or without advance notice. In the eventthere are significant changes in the way Y-HLTH treats User's personally identifiable information, orin the Privacy Policy itself, Y-HLTH will display a notice on the Website or send Users an email, asprovided for above, so that you may review the changed terms prior to continuing to use theServices. As always, if you object to any of the changes to our terms, and you no longer wish to usethe Services, you may contact to deactivate your account. Unless statedotherwise, Y-HLTH's current Privacy Policy applies to all information that Y-HLTH has about you andyour account.
  • 2.2. If a User uses the Services or accesses the Website after a notice of changes has been sent to suchUser or published on the Website, such User hereby provides his/her/its consent to the changedterms.


  • 3.1. The kinds of information that we collect about you include Personal Information and Non-PersonalInformation. Personal Information and Non-Personal Information are collectively referred to as"Information".
  • 3.2. Personal Information is data collected that can be used to uniquely identify or contact you. PersonalInformation, for the purposes of this Privacy Policy shall include, but not be limited to:(i) Name;(ii) Birth date;(iii) Email address;(iv) Gender;(v) Financial information such as Bank account or credit card or debit card or otherpayment instrument details;(vi) Physical, physiological and mental health condition;(vii) Sexual orientation;(viii) Medical records and history;(ix) Login ID and password;(x) Information received by body corporate under lawful contract or otherwise;(xi) Insurance data (such as your insurance carrier and insurance plan);(xii) Other information that you voluntarily choose to provide to us (such as informationshared by you with us through emails or letters);(xiii) Your family doctor information(xiv) Your Aadhaar number
  • 3.3. We may also collect information other than Personal Information from you through the Websitewhen you visit and /or use the Website. Such information may be stored in server logs.Such Non-Personal Information would not assist us to identify you personally. Such Non-PersonalInformation may include:(i) Your usage details such as time, frequency, duration and pattern of use, features usedand the amount of storage used,(ii) Master and transaction data and other data stored in your user account,(iii) Internet Protocol address, browser type, browser language, referring URL, filesaccessed, errors generated, time zone, operating system and other visitor detailscollected in Our log files.


    The methods by which We collect Your Information include but are not limited to thefollowing:

      (i) When you register on Our Website,

      (ii) When you create a profile on Our Website or as part of Services,

      (iii) When you provide Your Information to us,

      (iv) When you use the features on Our Website and/or when You use Services,

      (v) When you access Website or Services,

      (vi) By use of cookies (discussed below).



      This section applies to all users.

        5.1.1. Accordingly, a condition of each User's use of and access to the Services is theiracceptance of the Terms of Use, which also involves acceptance of the terms of this PrivacyPolicy. Any User that does not agree with any provisions of the same has the option todiscontinue the Services provided by Y-HLTH immediately.

        5.1.2. An indicative list of information that Y-HLTH may require you to provide to enableyour use of the Services is provided but not limited to in this Privacy Policy.

        5.1.3. All the information provided to Y-HLTH by a User, including Personal Information orany Sensitive Personal Data or Aadhaar Information, is voluntary. You understand thatY-HLTH may use certain information of yours, which has been designated as PersonalInformation or Sensitive Personal Data or Information' under relevant rules,(a) for the purpose of providing you the Services,(b) for commercial purposes and in an aggregated or non-personally identifiable form forresearch, statistical analysis and business intelligence purposes,(c) for sale or transfer of such research, statistical or intelligence data in an aggregated ornon-personally identifiable form to third parties and affiliates(d) for communication purpose so as to provide you a better to choose doctors and forobtaining feedback in relation to the Doctors and hospitals and their practice,(e) debugging customer support related issues..Y-HLTH also reserves the right to use information provided by or about the End-User for the following purposes:i. Publishing such information on the Website.ii. Contacting End-Users for offering new products or services.iii. Contacting End-Users for taking product and Service feedback.iv. Analyzing software usage patterns for improving product design and utility.v. Analyzing anonymized practice information for commercial use.If you have voluntarily provided your Personal Information to Y-HLTH for any of thepurposes stated above, you hereby consent to such collection and use of such informationby Y-HLTH.

        5.1.4. Collection, use and disclosure of information which has been designated as PersonalInformation or Sensitive Personal Data or Information' under relevant rules requires yourexpress consent. By affirming your assent to this Privacy Policy, you provide your consent tosuch use, collection and disclosure as required under applicable law.

        5.1.5. Y-HLTH does not control or endorse the content, messages or information found inany Services and, therefore, Y-HLTH specifically disclaims any liability with regard to the Services and any actions resulting from your participation in any Services, and you agreethat you waive any claims against Y-HLTH relating to same, and to the extent such waivermay be ineffective, you agree to release any claims against Y-HLTH relating to the same.

        5.1.6. You are responsible for maintaining the accuracy of the information you submit to us,such as your contact information provided as part of account registration. If your personalinformation changes, you may correct, delete inaccuracies, or amend information bymaking the change on our member information page or by contacting usthrough We will make good faith efforts to make requested changes inour then active databases as soon as reasonably practicable. If you provide any informationthat is untrue, inaccurate, out of date or incomplete (or becomes untrue, inaccurate, out ofdate or incomplete), or Y-HLTH has reasonable grounds to suspect that the informationprovided by you is untrue, inaccurate, out of date or incomplete, Y-HLTH may, at its solediscretion, discontinue the provision of the Services to you. There may be circumstanceswhere Y-HLTH will not correct, delete or update your Personal Data, including (a) where thePersonal Data is opinion data that is kept solely for evaluative purpose; and (b) the PersonalData is in documents related to a prosecution if all proceedings relating to the prosecutionhave not been completed.

        5.1.7. If you wish to cancel your account or request that we no longer use your informationto provide you Services, contact us through We will retain yourinformation for as long as your account with the Services is active and as needed to provideyou the Services. We shall not retain such information for longer than is required for thepurposes for which the information may lawfully be used or is otherwise required under anyother law for the time being in force. After a period of time, your data may be anonymizedand aggregated, and then may be held by us as long as necessary for us to provide ourServices effectively, but our use of the anonymized data will be solely for analytic purposes.Please note that your withdrawal of consent or cancellation of account may result in Y-HLTHbeing unable to provide you with its Services or to terminate any existing relationship YHLTHmay have with you.

        5.1.8. If you wish to opt-out of receiving non-essential communications such as promotionaland marketing-related information regarding the Services, please send us an email

        5.1.9. Y-HLTH may require the User to pay with a credit card, wire transfer, debit card orcheque for Services for which subscription amount(s) is/are payable. Y-HLTH will collectsuch User's credit card number and/or other financial institution information such as bankaccount numbers and will use that information for the billing and payment processes,including but not limited to the use and disclosure of such credit card number andinformation to third parties as necessary to complete such billing operation. Verification ofcredit information, however, is accomplished solely by the User through the authenticationprocess. User's credit-card/debit card details are transacted upon secure sites of approvedpayment gateways which are digitally under encryption, thereby providing the highestpossible degree of care as per current technology. However, Y-HLTH provides you an optionnot to save your payment details. User is advised, however, that internet technology is notfull proof safe and User should exercise discretion on using the same.

        5.1.10. Due to the communications standards on the Internet, when a User or the End-Useror anyone who visits the Website, Y-HLTH automatically receives the URL of the site fromwhich anyone visits. Y-HLTH also receives the Internet Protocol (IP) address of each User'scomputer (or the proxy server a User used to access the World Wide Web), User's computeroperating system and type of web browser the User is using, email patterns, as well as thename of User's ISP. This information is used to analyze overall trends to help Y-HLTH improve its Service. The linkage between User's IP address and User's personallyidentifiable information is not shared with or disclosed to third parties. Notwithstanding theabove, Y-HLTH may share and/or disclose some of the aggregate findings (not the specificdata) in anonymized form (i.e., non-personally identifiable) with advertisers, sponsors,investors, strategic partners, and others in order to help grow its business.

        5.1.11. The Website uses temporary cookies to store certain (that is not sensitive personaldata or information) that is used by Y-HLTH and its service providers for the technicaladministration of the Website, research and development, and for User administration. Inthe course of serving advertisements or optimizing services to its Users, Y-HLTH may allowauthorized third parties to place or recognize a unique cookie on the User's browser. Thecookies however, do not store any Personal Information of the User. You may adjust yourinternet browser to disable cookies. If cookies are disabled you may still use the Website,but the Website may be limited in the use of some of the features.

        5.1.12. A User may have limited access to the Website without creating an account on theWebsite. In order to have access to all the features and benefits on our Website, a Usermust first create an account on our Website. To create an account, a User is required toprovide the following information, which such User recognizes and expressly acknowledgesis Personal Information allowing others, including Y-HLTH, to identify the User: name, UserID, email address, country, ZIP/postal code, age, phone number, password chosen by theUser and valid financial account information. Other information requested on theregistration page, including the ability to receive promotional offers from Y-HLTH, isoptional. Y-HLTH may, in future, include other optional requests for information from theUser to help Y-HLTH to customize the Website to deliver personalized information to theUser.

        5.1.13. This Privacy Policy applies to Services that are owned and operated by Y-HLTH. YHLTHdoes not exercise control over the sites displayed as search results or links from withinits Services. These other sites may place their own cookies or other files on the Users'computer, collect data or solicit personal information from the Users, for which Y-HLTH isnot responsible or liable. Accordingly, Y-HLTH does not make any representationsconcerning the privacy practices or policies of such third parties or terms of use of suchwebsites, nor does Y-HLTH guarantee the accuracy, integrity, or quality of the information,data, text, software, sound, photographs, graphics, videos, messages or other materialsavailable on such websites. The inclusion or exclusion does not imply any endorsement byY-HLTH of the website, the website's provider, or the information on the website. If youdecide to visit a third party website linked to the Website, you do this entirely at your ownrisk. Y-HLTH encourages the User to read the privacy policies of that website.

        5.1.14. The Website may enable User to communicate with other Users or to postinformation to be accessed by others, whereupon other Users may collect such data. SuchUsers, including any moderators or administrators, are not authorized Y-HLTHrepresentatives or agents, and their opinions or statements do not necessarily reflect thoseof Y-HLTH, and they are not authorized to bind Y-HLTH to any contract. Y-HLTH herebyexpressly disclaims any liability for any reliance or misuse of such information that is madeavailable by Users or visitors in such a manner.

        5.1.15. Y-HLTH does not collect information about the visitors of the Website from othersources, such as public records or bodies, or private organizations, save and except for thepurposes of registration of the Users (the collection, use, storage and disclosure of whicheach End User must agree to under the Terms of Use in order for Y-HLTH to effectivelyrender the Services).

        5.1.16. Y-HLTH maintains a strict "No-Spam" policy, which means that Y-HLTH does notintend to sell, rent or otherwise give your e-mail address to a third party without cause.

        5.1.17. Y-HLTH has implemented best international market practices and security policies,rules and technical measures to protect the personal data that it has under its control fromunauthorized access, improper use or disclosure, unauthorized modification and unlawfuldestruction or accidental loss. However, for any data loss or theft due to unauthorizedaccess to the User's electronic devices through which the User avails the Services, Y-HLTHshall not be held liable for any loss whatsoever incurred by the User.

        5.1.18. Y-HLTH implements reasonable security practices and procedures and has acomprehensive documented information security programme and information securitypolicies that contain managerial, technical, operational and physical security controlmeasures that are commensurate with respect to the information being collected and thenature of Y-HLTH's business.

        5.1.19. Y-HLTH takes your right to privacy very seriously and other than as specifically statedin this Privacy Policy, will only disclose your Personal Information in the event it is requiredto do so by law, rule, regulation, law enforcement agency, governmental official, legalauthority or similar requirements or when Y-HLTH, in its sole discretion, deems it necessaryin order to protect its rights or the rights of others, to prevent harm to persons or property,to fight fraud and credit risk, or to enforce or apply the Terms of Use.


      This section applies to all Doctors, labs and hospitals.

        5.2.1. As part of the registration as well as the application creation and submission processthat is available to Doctors/hospitals/Labs on Y-HLTH, certain information, includingPersonal Information or Sensitive Personal Data or Information is collected from theDoctors.

        5.2.2. All the statements in this Privacy Policy apply to all Doctors/hospitals/Labs, and allDoctors/hospitals/Labs are therefore required to read and understand the privacystatements set out herein prior to submitting any Personal Information or SensitivePersonal Data or Information to Y-HLTH, failing which they are required to leave theServices, including the Website immediately.

        5.2.3. Doctors/hospitals/Labs personally identifiable information, which they choose toprovide to Y-HLTH, is used to help the Doctors/hospitals/Labs describe and identifythemselves. This information is exclusively owned by Y-HLTH You will be the owner of yourinformation and you consent to Y-HLTH collecting, using, processing and/or disclosing thisinformation for the purposes hereinafter stated. Y-HLTH may use such information forcommercial purposes and in an aggregated or non-personally identifiable form for research,statistical analysis and business intelligence purposes, and may sell or otherwise transfersuch research, statistical or intelligence data in an aggregated or non-personally identifiableform to third parties and affiliates. Y-HLTH also reserves the right to use informationprovided by or about the Doctors/hospitals/Labs for the following purposes:

        • Publishing such information on the Website.
        • Contacting Doctors/hospitals/Labs for offering new products or services.
        • Contacting Doctors/hospitals/Labs for taking product feedback.
        • Analyzing software usage patterns for improving product design and utility.
        • Analyzing anonymized practice information of Doctors/hospitals/Labs includingfinancial, and inventory information for commercial use.

        5.2.5. Y-HLTH may also display information for Doctors/hospitals/Labs who have not signedup or registered for the Services. However, Y-HLTH does not undertake any liability for anyincorrect or incomplete information appearing on the Website for suchDoctors/hospitals/Labs.


      This section applies to all End-Users.

        5.2.1. As part of the registration as well as the application creation and submission processthat is available to Doctors/hospitals/Labs on Y-HLTH, certain information, includingPersonal Information or Sensitive Personal Data or Information is collected from theDoctors.

        5.3.1. As part of the registration/application creation and submission process that isavailable to End-Users on this Website, certain information, including Personal Informationor Sensitive Personal Data or Information is collected from the End-Users.

        5.3.2. All the statements in this Privacy Policy apply to all End-Users, and all End-Users aretherefore required to read and understand the privacy statements set out herein prior tosubmitting any Personal Information or Sensitive Personal Data or Information to Y-HLTH,failing which they are required to leave the Y-HLTH immediately.

        5.3.3. If you have inadvertently submitted any such information to Y-HLTH prior to readingthe privacy statements set out herein, and you do not agree with the manner in which suchinformation is collected, processed, stored, used or disclosed, then you may access, modifyand delete such information by using options provided on the Website. In addition, you can,by sending an email to, inquire whether Y-HLTH is in possession ofyour personal data, and you may also require Y-HLTH to delete and destroy all suchinformation.

        5.3.4. End-Users' personally identifiable information, which they choose to provide on theWebsite is used to help the End-Users describe/identify themselves. Other information thatdoes not personally identify the End-Users as an individual, is collected by Y-HLTH from EndUsers(such as, patterns of utilization described above) and is exclusively owned by Y-HLTH. Y-HLTH may also use such information in an aggregated or non-personally identifiable formfor research, statistical analysis and business intelligence purposes, and may sell orotherwise transfer such research, statistical or intelligence data in an aggregated or nonpersonallyidentifiable form to third parties and affiliates. In particular, Y-HLTH reserveswith it the right to use anonymized End-User demographics information and anonymizedEnd-User health information for the following purposes:

        • Analyzing software usage patterns for improving product design and utility.
        • Analyzing such information for research and development of new technologies.
        • Using analysis of such information in other commercial product offerings of Y-HLTH.
        • Sharing analysis of such information with third parties for commercial use.

        5.3.5. Y-HLTH will communicate with the End-Users through email, phone and noticesposted on the Website or through other means available through the service, including textand other forms of messaging. The End-Users can change their e-mail and contactpreferences at any time by logging into their "Account" at and changingthe account settings

        5.3.6. At times, Y-HLTH conducts a User survey to collect information about End-Users'preferences. These surveys are optional and if End-Users choose to respond, theirresponses will be kept anonymous. Similarly, Y-HLTH may offer contests to qualifying EndUsersin which we ask for contact and demographic information such as name, emailaddress and mailing address. The demographic information that Y-HLTH collects in theregistration process and through surveys is used to help Y-HLTH improve its Services tomeet the needs and preferences of End-Users.

        5.3.6. If you have inadvertently submitted any such information to Y-HLTH prior to readingthe privacy statements set out herein, and you do not agree with the manner in which suchinformation is collected, processed, stored, used or disclosed, then you may access, modifyand delete such information by using options provided on the Website. In addition, you can,by sending an email to, inquire whether Y-HLTH is in possession ofyour personal data, and you may also require Y-HLTH to delete and destroy all suchinformation.

        5.3.7. Y-HLTH may keep records of electronic communications for the purpose ofadministration of Services, customer support, research and development and for betterlisting of Doctors/hospitals/Labs.

        5.3.8. All Y-HLTH employees and data processors, who have access to, and are associatedwith the processing of sensitive personal data or information, are obliged to respect theconfidentiality of every End-Users' Personal Information or Sensitive Personal Data andInformation. Y-HLTH has put in place procedures and technologies as per good industrypractices and in accordance with the applicable laws, to maintain security of all personaldata from the point of collection to the point of destruction. Any third-party data processorto which Y-HLTH transfers Personal Data shall have to agree to comply with thoseprocedures and policies, or put in place adequate measures on their own.

        5.3.9. Y-HLTH may also disclose or transfer End-Users' personal and other informationprovided by a User, to a third party as part of reorganization or a sale of the assets of a YHLTHcorporation division or company. Any third party to which Y-HLTH transfers or sells itsassets to will have the right to continue to use the personal and other information that EndUsersprovide to us, in accordance with the Terms of Use

        5.3.10. To the extent necessary to provide End-Users with the Services, Y-HLTH may providetheir Personal Information to third party contractors who work on behalf of or with Y-HLTHto provide End-Users with such Services, to help Y-HLTH communicate with End-Users or tomaintain the Website. Generally these contractors do not have any independent right toshare this information; however certain contractors who provide services on the Website,including the providers of online communications services, may use and disclose thepersonal information collected in connection with the provision of these Services inaccordance with their own privacy policies. In such circumstances, you consent to usdisclosing your Personal Information to contractors, solely for the intended purposes only.


      This section applies to all Casual Visitor.

        5.4.1. No sensitive personal data or information is automatically collected by Y-HLTH fromany casual visitors of this website, who are merely perusing the Website.

        5.4.2. Nevertheless, certain provisions of this Privacy Policy are applicable to even suchcasual visitors, and such casual visitors are also required to read and understand the privacystatements set out herein, failing which they are required to leave this Websiteimmediately.

        5.4.3. If you, as a casual visitor, have inadvertently browsed any other page of this Websiteprior to reading the privacy statements set out herein, and you do not agree with themanner in which such information is obtained, collected, processed, stored, used, disclosedor retained, merely quitting this browser application should ordinarily clear all temporarycookies installed by Y-HLTH. All visitors, however, are encouraged to use the “clear cookies”functionality of their browsers to ensure such clearing / deletion, as Y-HLTH cannotguarantee, predict or provide for the behavior of the equipment of all the visitors of theWebsite.

        5.4.4. You are not a casual visitor if you have willingly submitted any personal data orinformation to Y-HLTH through any means, including email, post or through the registrationprocess on the Website. All such visitors will be deemed to be, and will be treated as, Usersfor the purposes of this Privacy Policy, and in which case, all the statements in this PrivacyPolicy apply to such persons.


    6.1. Your Personal Information is maintained by Y-HLTH in electronic form on its equipment, and on theequipment of its employees. Such information may also be converted to physical form from time to time.Y-HLTH takes all necessary precautions to protect your personal information both online and off-line, andimplements reasonable security practices and measures including certain managerial, technical,operational and physical security control measures that are commensurate with respect to theinformation being collected and the nature of Y-HLTH's business.

    6.2. No administrator at Y-HLTH will have knowledge of your password. It is important for you to protectagainst unauthorized access to your password, your computer and your mobile phone. Be sure to log offfrom the Website when finished. Y-HLTH does not undertake any liability for any unauthorized use of youraccount and password. If you suspect any unauthorized use of your account, you must immediately notifyY-HLTH by sending an email to You shall be liable to indemnify Y-HLTH due to anyloss suffered by it due to such unauthorized use of your account and password.

    6.3. Y-HLTH makes all User information accessible to its employees, agents or partners and third partiesonly on a need-to-know basis, and binds only its employees to strict confidentiality obligations.

    6.4. Part of the functionality of Y-HLTH is assisting the doctors to maintain and organize such information.Y-HLTH may, therefore, retain and submit all such records to the appropriate authorities, government orto doctors who request access to such information.

    6.5. Part of the functionality of the Y-HLTH is assisting the patients to access information relating to them.Y-HLTH may, therefore, retain and submit all such records to the relevant patients, or to their doctors.

    6.6. Notwithstanding the above, Y-HLTH is not responsible for the confidentiality, security or distributionof your Personal Information by our partners and third parties outside the scope of our agreement withsuch partners and third parties. Further, Y-HLTH shall not be responsible for any breach of security or forany actions of any third parties or events that are beyond the reasonable control of Y-HLTH including butnot limited to, acts of government, computer hacking, unauthorized access to computer data and storagedevice, computer crashes, breach of security and encryption, poor quality of Internet service or telephoneservice of the User etc.


Y-HLTH strongly encourages parents and guardians to supervise the online activities of their minor childrenand consider using parental control tools available from online services and software manufacturers to helpprovide a child-friendly online environment. These tools also can prevent minors from disclosing their name,address, and other personally identifiable information online without parental permission.Although the Y-HLTH Website and Services are not intended for use by minors, Y-HLTH respects the privacy ofminors who may inadvertently use the internet or the mobile application.


We collect your Information for various purposes, including the following:

    (i) In order to enable you to use the Website and utilize the Services. You may have to provide yourhealth records information plus other information about your user profile on the Website in order tosave them on cloud, or you may provide your financial information in order to process a payment,which you need to make on the Website.

    (ii) To respond to your inquiries.

    (iii) To provide you with information about products and services available on the Website.

    (iv) To personalize your experience on the Website.

    (v) to help you address your problems incurred on the Website including addressing any technicalproblems.

    (vi) For proper administering of the Website.

    (vii) To conduct internal reviews and data analysis for the Website (e.g., to determine the number ofvisitors to specific pages within the Website).

    (viii) To improve the services, content and advertising on the Website.

    (ix) To protect the integrity of the Website.

    (x) To respond to judicial process and provide information to law enforcement agencies or inconnection with an investigation on matters related to public safety, as permitted by law.

    (xi) To conduct analytical studies on various aspects including user behavior, user preferences, healthtrends etc.

    (xii) To make disclosures as may be required under applicable law.

(above uses collectively referred to as "Purpose(s)")


    9.1. We may exchange, transfer, share, part with all or any of your Information, across borders andfrom your country to any other countries across the world with Our affiliates / agents / third partyservice providers / partners / government agencies/ banks and financial institutions for the Purposesspecified under this privacy Policy or as may be required by applicable law or in case of sale,acquisition, merger or bankruptcy involving Y-HLTH.

    9.2. You acknowledge that some countries where we may transfer Your Information may not havedata protection laws which are as stringent as the laws of Your own country.

    9.3. You acknowledge that it is adequate that when Y-HLTH transfers Your Information to any otherentity within or outside your country of residence, Y-HLTH will place contractual obligations on thetransferee which will oblige the transferee to adhere to the provisions of this Privacy Policy


If your Personal Information changes, or if you need to update or correct your Personal Information or haveany grievance with respect to the processing or use of your Personal Information, for any reason, You maysend updates and corrections to us at and We will take all reasonable efforts toincorporate the changes within a reasonable period of time. If your Personal Information is stored as part ofyour profile on the Website, You can update your profile on the profile pages of the Websites.

You are not allowed to use the Website or the Services of the Website if any of the terms of this Privacy Policyare not in accordance with the applicable laws of your country.

  • End-Users using the Website by registering for an account on the Website or 'Y-HLTH' mobileapplication:

    • You can create an account by giving us information regarding your [name, mobile number,email address, Aadhaar number] and such other information as requested on the userprofile page. This is to enable us to provide you with the facility to use the account to uploadyour medical history and store other health related information.

  • End-Users using the Website without registering for an account on the Website or 'Y-HLTH' mobileapplication (i.e., 'Guest' End-User):

    • You can use the Website without registering for an account, but to upload you documentsand other details, you may be asked certain information (including your [mobile number],and such other information as requested when you choose to use the Services withoutregistration.

  • Listing service on the Website or 'Y-HLTH' mobile application by registering for an account:

    • As a Doctor, you may be required to provide us with information regarding your [name,mobile number, email address], and such other information as requested on the Doctorsadmin page to create an account. Y-HLTH may send email and/or SMS confirmations orother communications to End-Users in connection with queries or other interactions withyou, if such interactions have been facilitated by Y-HLTH.

Y-HLTH reserves the right, in its sole discretion, to change, modify, add or delete portions of the terms of thisPrivacy Policy at any time.