FAQ

General Queries:

How do I upload files?

The process is just like that of social networking sites. All you have to do is take a picture of your medical document on your phone and upload it on the app. You can also use your computer to upload the files in png or JPEG format.

How can I benefit from the Y-HLTH benefit app?

Every day we have a thousand things to remember and are always short of time. A first of its kind app, Y-HLTH is your handyman in ensuring that you have access to your medical documents anytime and anywhere. Y-HLTH app stores all your medical history in your phone. This app lets you have all your necessary medical files available at one single tap.

Do I need internet access to upload the files?

Your files get saved in your phone and automatically get uploaded the moment you get in the Wi-Fi zone or access the mobile data on your smartphone.

How do I find the relevant file from my medical records?

Each file or photo that you upload is stored in a timeline format making it easier for you to browse through the records date wise.

I lost /changed my phone; do I need to upload the files again?

No, there is no need for it. Just download the app and sign in again using the same username and password and you are good to go. That's edge that cloud

Are my medical records safe from the prying eyes?

Yes, absolutely. Your information is guarded with utmost care at Y-HLTH. All your data is transmitted safely using 256 bit encryption to a highly secure world class server, where it is stored in a 100 per cent encrypted format.


Blood donation related queries

How will I know if there is a requirement for blood in my vicinity?

You will receive a real time notification on your Y-HLTH app whenever there is a requirement for blood donation in your area.

Have you tied up with any blood bank?

We are in the process of tying up with government run blood banks. We would shortly be updating the list of hospitals where you can donate blood.

The process is just like that of social networking sites. All you have to do is take a picture of your medical document on your phone and upload it on the app. You can also use your computer to upload the files in png or JPEG format.
Every day we have a thousand things to remember and are always short of time. A first of its kind app, Y-HLTH is your handyman in ensuring that you have access to your medical documents anytime and anywhere. Y-HLTH app stores all your medical history in your phone. This app lets you have all your necessary medical files available at one single tap.
Your files get saved in your phone and automatically get uploaded the moment you get in the Wi-Fi zone or access the mobile data on your smartphone.
Each file or photo that you upload is stored in a timeline format making it easier for you to browse through the records date wise.
No, there is no need for it. Just download the app and sign in again using the same username and password and you are good to go. That's edge that cloud
Yes, absolutely. Your information is guarded with utmost care at Y-HLTH. All your data is transmitted safely using 256 bit encryption to a highly secure world class server, where it is stored in a 100 per cent encrypted format.
Not at the moment. As of now, we have provision of one user per account. However, in the coming times we will give access to more sub-accounts, so that you can safely store the medical details of your loved ones as well.
Nothing! We launched with the aim of bettering the medical scenario of the country. Therefore, Y-HLTH app and all its features are completely free-of-cost. Yes, we could do with some genuine feedback on the app store.
We are sorry to hear this. We would recommend double checking your internet connection, in case the problem persists, please get in touch with our customer care. We will provide all the required support.
You can upload unlimited medical files including prescriptions, MRI scans, CT Scans, ultrasound reports, blood reports, X-rays and other medical records.
It is of utmost importance. This information you fill in the user profile is highly important as can be shared and shown to the doctor you choose to consult. According to the statistics, about 95 per cent of the patients are misdiagnosed the first time they visit the doctor. And it is not because the doctor is not good, but it is due to the fact that he has very little information about your medical history. Providing additional information about you will only help the doctor in treating you better and faster.
Yes, you can upload any and every file related to your medical history on Y-HLTH app.
All the files are saved in png or JPEG format.
You will receive a real time notification on your Y-HLTH app whenever there is a requirement for blood donation in your area.
We are in the process of tying up with government run blood banks. We would shortly be updating the list of hospitals where you can donate blood.
You can surely contact the blood bank and pick a suitable time slot.
No, you must go through a mandatory free-of-cost blood check-up before donating blood.
Yes, provided the bank has an available slot and still require the blood.
Yes, you can. But only if you are our frequent blood donor, else you have to post the requirement through our partner institutions or hospitals.
We would be sending you regular updates about what is happening under our social commitment. Also, please feel free to reach out to us, in case of any clarification. We would love to hear your suggestions and queries.
You have to choose a time and date when you would be available at the mentioned address with the unused medicines, and our partners will pick them up at your convenience.
Lot of people in our country die every day due to lack of proper medicines. Though, there are many organizations working in this direction, an extra hand is always welcome. The medicines you no longer use and are still well within its expiry date can help save lives of the less fortunate.
It's very simple. It is very similar to the basic Calendar application; you will be very comfortable with the way our application works. All you have to do is, just click on the calendar dates when your menstruation starts and then, when it stops. That's it! Your inputs are stored for future reference.
It will help your gynaecologist treat you better and more precisely.
Only you and those who you give access to can view the data.
Every month, you may record your cycle dates and keep on doing so for rest of your life.
For the first time in India, we bring to you a Swiss made tool that will not only record your mental health on a day-to-day basis but provide you a comphrehensive mental health chart periodically.
The Mood Tracker records and tracks your mood/mental state every day, on the basis of very simple objective questions. This gives you and your doctor a better understanding about the stress and mental burden you carry day-by-day.
Your inputs are saved, accumulated and analysed, which is presented to you in a graphical format periodically.